Hi RAMitel,
Thanks for your response, I was coming to that conclusion myself but I cannot understand why they would do this as I bet a few companies will have bought these to upgrade their older phones. Thanks for confirming that as it was driving me batty!!!!
Best Regards
Clive
Hi Guys,
Please help me, I have a Mitel 6920 which I would like to configure as an ACD phone to enable agents to log in and out. It is not a case of ticking the box like you do for the 52xx/53xx phones. According to the Mitel leaflet on the phone it is ACD capable but I can not find any...
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