Thank you so much for all the help! Since I cant find MAT software,I manually checked the trunk for open lines then transferred new lines. Thanks again!
@belevedere @OzzieGeorge it worked! Thank you so much! I've seen the switch but I focused on the software and looked for technicians who can provide MAT for us but everyone demanded a terminal. All disconnected line are now busy out. (I used a keyphone to trace the disconnected trunk then busy...
@OzzieGeorge That seems to be the problem. Originally, there are 20 trunk but now, only 5 are connected. (The company decided to disconnect 15 from service provider then this happened) The first 10 attempts give me 3 connected lines non-consecutively. There is no MAT (or does it need to have...
The PABX model doesn't have a manual and I wasn't taught how to operate and troubleshoot. Incoming calls are ok but occasionally, I can't make outgoing calls. I've tried to change me28, cp46, and 8cotal with spare cards but nothing happened. How do I fix this and what may be the reason for this...
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