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  1. Michael OConnor

    Norstar MICS Extension Call Forward External

    Nortel4Ever wasn't even part of the thread, but yet he came across as an extremely sensitive authoritarian eager to mix it up and admonish people he doesn't even know. I'm a naturally curious person and I always want to know why. I'm sorry if that offends you I've been a Nortel tech since the...
  2. Michael OConnor

    Norstar MICS Extension Call Forward External

    I wasn't arguing with anybody; in fact I was agreeing with @curlycord. Don't know why your panties are in a bunch... please explain.
  3. Michael OConnor

    Norstar MICS Extension Call Forward External

    I'm going to try MICS Centrex Software and see if i can get it to work. I really want to use the link feature instead of a line in and another line out... the Church only has 3 lines. Thanks all for your input!!!
  4. Michael OConnor

    Norstar MICS Extension Call Forward External

    Yes, but the MICS would not know the difference between a Centrex Trunk or a Loop Start Trunk. Centrex doesn't even show up in the XC 71. Software; is that the key/secret? So still the question persists... Why won't the Link (F71) command work on the MICS; it works on the phones to transfer a...
  5. Michael OConnor

    Norstar MICS Extension Call Forward External

    Note that this will take up 2 lines for the duration of the call therefore only somebody special should have the capability. That's just the point... I was hoping to use Dial Out: F71, but it will only accept F7 and no more digits can be added. Why couldn't Norstar make this easy like the...
  6. Michael OConnor

    Norstar MICS Extension Call Forward External

    Greetings! Norstar MICS 7.1. Client would like to call forward her extension (not line) to her cell. Familiar with F4 and F84, but neither works. Need a bump. Thanks! Mike
  7. Michael OConnor

    Greetings! I have setup "Outboun

    Thanks for that Phoneguy!!! Don't know how it got switched. I never use the Call Pilot Interface. Thanks! Mike
  8. Michael OConnor

    Greetings! I have setup "Outboun

    Solution Found!!! I've even tried "Outbound Transfer" to an extension and when I press 7, Voicemail says... you have started to enter a message command. Your choices are... 0 Message option 1 Reply 2 Play Envelope 3 Forward 4 Reply All 5 Compose 6 Delete 9 Send How can Voicemail use 7 as the...
  9. Michael OConnor

    Greetings! I have setup "Outboun

    I've even tried "Outbound Transfer" to an extension and when I press 7, I'm getting a Menu... 0 Message option 1 Reply 2 Play Envelope 3 Forward 4 Reply All 5 Compose 6 Delete 9 Send This is so weird. Thanks! Mike
  10. Michael OConnor

    Greetings! I have setup "Outboun

    Impossible or not, I've included the picture. I'm using an inside phone 7316e and I'm calling the AA from Line 3. When Line 1 answers, I dial my extension (314) and my 7316e display reads unassigned. I thought it was referring to the Attendant being Unassigned, but the Attendant has been...
  11. Michael OConnor

    Greetings! I have setup "Outboun

    It is impossible to dial into a company and see text on your display that is related to the phone system your calling. The only thing you should see on the display is the # that you dialed. How exactly are you calling into AA? Using your mobile phone, dial into your main #, wait for AA and...
  12. Michael OConnor

    Greetings! I have setup "Outboun

    Yes all 3 lines are in Pool A... all have Supervision. And I have programmed "Outbound Transfer" (digit 7). I call into the AA and enter my extension and I immediately get "Unassigned" in my display for 6 seconds, then the display reads "Line 3". See pic. I've been installing and programming...
  13. Michael OConnor

    Greetings! I have setup "Outboun

    Greetings! I have setup "Outbound Transfer" in my mailbox, but I just can't get it to work. Turned on in COS. Line Pool Assigned. Turned on in mailbox. Telephone number programmed. When I call in to the tree and enter my mailbox, the display says Unassigned? Doesn't seem like I missed...
  14. Michael OConnor

    Caller ID Outputting weird characters

    Thanks curlycord!!!
  15. Michael OConnor

    Caller ID Outputting weird characters

    Greetings! I have an MICS (7.1) with one caller ID card. The caller ID worked ok with their last system, but I'm getting weird characters. [V... >[V... 480 239 4724... H329... unknown reason... Line 001. Is this indicative of the card going bad? Are there versions involved? All my settings...
  16. Michael OConnor

    How to Upload audio files to CP 150

    Greetings! Norstar Call Pilot 150. Where is the file folder for all the vbk audio files and how to upload the vbk files once they have been converted from wav or mp3? And how to access it. It's hooked up to the network but I am unable to find any file folders. Any help would be greatly...
  17. Michael OConnor

    DR4 to XC 7.1 too big of a jump?

    Sorry... The MICS I had was in-stock with v7.1, but I was having trouble with another install, so I swapped the software with the older install, which was DR4. This was a fresh install, but I forgot that the MICS had the older software. The trick I learned saved the day and I'm up and running on...
  18. Michael OConnor

    DR4 to XC 7.1 too big of a jump?

    Thanks all for writing. I've been doing this since 1985 and I just learned a new trick. Do a STARTUP + PASSWORD and when you get to applying template, you can do this one thing and you're flying! Now I'm up and running where I want to be... with XC too. Not worried about default programming as...
  19. Michael OConnor

    DR4 to XC 7.1 too big of a jump?

    Was DR4 to XC 7.1 too big of a jump? It's just a winkin and a blinkin. Anyone know what the next hop is from DR4? I have a bunch of 7316e's and they need at least 6.1 to work properly. Can I go from DR4 to 6.1 or is there another version in between? Thanks!!! Mike
  20. Michael OConnor

    no incoming calls to DID's that start with a "1"

    I don't think Pretranslation works with inbound DID's. I could be wrong. Pretranslation too is a speed dial list. I'm thinking that 1 is the SPRE or Special Prefix Code. Call Pickup is 1+3. If the IDC Table isn't taking a 1, then the problem is not the PRI it's with your dialing plan. The SPRE...

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