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Do you need the KSU to be running a particular version of software (firmware) to be able to use the Rad and the Norstar Remote Utilities software? (ie - will it work with MICS 3.0 ?)

I see references to something called PC Console 1.1 user manuals which seems to be some sort of Windows software for managing or interacting with some Nortel telecom product. Was this software usable with the Norstar MICS KSU? Was there *ever* anything that allowed a Norstar MICS KSU to be...

Ok, so I swapped in the newer software cartrige into the replacement "KSU" and it seems to be working fine. Thanks for all the help!

> Key service unit = KSU So the KSU is just the MICS chassis with the power supply module. So the "SU" - Service Unit part of KSU I can understand. The "K" or Key part - is not intuitive. Keys are meant to unlock things. Why did they attach the word "Key" to "Service Unit" to describe the...

> 1. Depends on what version software the KSU had before otherwise phones will flash forever Um, what exactly is the "KSU" ? Is there any chance that plugging the software module / cartrige from our original box (MICS 3.0 V05.02) into the replacement MICS unit will permanently render either...

Hi there. I'm not a phone technician, but I play one at work. Short story: We've had this Nortel phone box (Modular ICS) since about 2000 and it's been working fine up until about 6 months ago and the problem was that you'd pick a line, get no dial tone. Pick intercom, get no dialtone. A...