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  1. zthepbxnewbie

    Avaya Partner ACS line ringing sequence problem

    So I feel sort of dumb, but I guess I now know something useful. Apparently you were right, the person sitting at my desk was looking through Feature codes on the Avaya and they somehow dialed the shortcut for do not disturb and somehow added call waiting, call privacy, all this other bs...
  2. zthepbxnewbie

    Avaya Partner ACS line ringing sequence problem

    @TouchToneTommy, I replied from my iPhone and I don't think my entire response was included. It looks like a first grader typed that above - so sorry! We have the lines rerouted from Comcast for when 8191 is in use, it will roll to 8192, then if 8192 is in use it will roll to 8193, and so on...
  3. zthepbxnewbie

    Avaya Partner ACS line ringing sequence problem

    @TouchToneTommy, so you're saying all incoming call sequand need are controlled. Y the phone company and not our Avaya system?
  4. zthepbxnewbie

    Avaya Partner ACS line ringing sequence problem

    Hi everyone, I have an Avaya Partner ACS PBX system with six lines for our business. We have Xfinity voice as our phone service and through Xfinity voice we have call routing which when someone calls our main number, it rolls to the next available line. Last week I changed a setting on my...

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