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  1. Diya Freahat

    grace period

    Do you see the grace period days and grace plds host id on manager-license for the primary server?
  2. Diya Freahat

    ACCS-CCMA 503 service unavailable

    503 service unavailable error in web page and the CCMA_DefaultAppPool service in IIS Application pool is stopped when attempting to access CCMA web page please advise
  3. Diya Freahat

    ACCS patches

    My sincerest thanks
  4. Diya Freahat

    ACCS patches

    Where can I find the following patches: CCCC - AvayaCC_CCCC_7.1.2.2.2 CCLM - AvayaCC_CCLM_7.1.2.2.1 Which are mentioned herewith: https://support.avaya.com/css/public/documents/101090099
  5. Diya Freahat

    IP office server edition time 12 hour format

    Server edition R11.1 centos7 currently displaying the time in 24 hour format. I need to set the time format to use 12 hour(AM/PM) Please advise
  6. Diya Freahat

    SIP trunk - no audio

    What is the correct NAT type? Full cone NAT in network topology & in firewall? Google stun server discovers the full cone NAT with the public IP, and fixes the audio issues shortly. The audio problem remains if NAT type & public IP if are set manually in network topology. Should they be set...
  7. Diya Freahat

    SIP trunk - no audio

    No authentication in SIP trunk, SIP provider shared with me only IP details, 5060 UDP, and RTP 20000-40000 which are opened in IPO & in firewall, They told me that the call coming from SIPTrunk having media IP as the local IP instead of the public I believe this happens when SIP alg is enabled...
  8. Diya Freahat

    SIP trunk - no audio

    I have a sip trunk configured with a sip provider in IP Office v2 R11.1 behind a Meraki firewall No signal issues for incoming and outgoing calls, but no audio in both directions when answering call, and system status shows 100% packet loss with media IP even though there is a ping from IPO I...
  9. Diya Freahat

    Avatar image on vantage

    The full avatar appears as it should in the ringtone notification on vantage But it doesn't look as full as it should after answering and while talking Is there a solution to this?
  10. Diya Freahat

    called name between avaya I P office & CUCM via SIP trunk

    P-Asserted-Identity & remote-party-id show the extn name in CUCM Instead of the remote extn name in IPO for calls that dial from CUCM to IPO INVITE sip:280@10.10.1.9:5060 SIP/2.0 Via: SIP/2.0/UDP 10.50.52.6:5060;branch=z9hG4bKd14e8134f9 From: "Syed Abdul Rab"...
  11. Diya Freahat

    IPO doesn’t send called name to CUCM via SIP trunk

    Kindly note that P-Asserted-Identity & remote-party-id show the extn name in CUCM Instead of the remote extn name in IPO for calls that dial from CUCM to IPO As in the above invite message in the above post for call from IPO to CUCM P-Asserted-Identity & remote-party-id show the remote extn...
  12. Diya Freahat

    called name between avaya I P office & CUCM via SIP trunk

    When dial extension from IPO users to cisco cucm users via SIP, IPO users can see called number and name for cisco users on avaya phones but When dial extension from CUCM users to IPO users, Cisco users see called number without name for IPO users on cisco phones Is this problem from IPO or CUCM
  13. Diya Freahat

    IPO doesn’t send called name to CUCM via SIP trunk

    When dial extension from IPO users to cisco cucm users via SIP, IPO users can see called number and name for cisco users on avaya phones but When dial extension from CUCM users to IPO users, Cisco users see called number without name for IPO users on cisco phones Is this problem from IPO or...
  14. Diya Freahat

    Contact/Call log

    IP office automatically dials the last number from contact/ call log when user lift the headset /press the speaker button before choosing any number How can i disable the automatically dial feature when lift the headset
  15. Diya Freahat

    No missed call logs in communicator history

    Thanks for your reply Presence is working properly with onexportal Communicator shows answered calls for incoming and outgoing calls but doesn't show the missed calls in history
  16. Diya Freahat

    No missed call logs in communicator history

    IP office 9.1 communicator 2.0.3.79 Communicator doesn't show the missed calls in history Anyone have an idea how to fix/trace this issue Thanks in advance

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