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  1. Kaz_Tech

    Nortel voicemail not working with certain cellular networks

    Thanks...I'll try that! My phone, a Sprint Galaxy S7, is set to normal tones in the DTMF menu and seems to work just fine. I'm wondering if there is something different about the Verizon network The voicemail system is the StarTalk Flash...not sure of the software level. I mainly deal with...
  2. Kaz_Tech

    Nortel voicemail not working with certain cellular networks

    Somehow, Verizon cellular customers that call in and attempt to access one of our mail boxes are not able to do so. After doing some troubleshooting, we discovered that they system doesn't seem recognize when the customer uses the # or * keys. Landlines and Sprint cellular customers are able...

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