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Our system was originally set up with a flexible button labeled "page all" that, when pressed, allowed you to talk and all the phones would output your voice. I disabled it awhile back since it was being used accidentally by users, but now I want to enable that again except with a subset of...

Thank you, it worked!

One of our phones is showing the voicemail light "stuck" on. The user checked and indicated there are no new messages. I was thinking of deleting and recreating the voicemail box as a last resort. Are there any other things that could cause the light to be on besides a new message? Is it...

We decided to try buying the Panasonic KX-nt700 IP conference phone. The main reason we wanted more DHLC ports is for Polycom conference phones. The NT700 shows as compatible so hopefully it will work for expanding our conference phones.

Thank you. It's good to know that only one DHLC4 card is supported, as my intent was to expand us from 4 to 8 hybrid ports. Hopefully there is another option. Thanks again, Brandon

I'm trying to install a DHLC4 card in a NCP1000 system. The red status light appears solid when the card is installed in the bottom 2 slots, but is green when installed in the top slot. Similarly, when installing an LCOT4 card, it shows red/orange status light in slot 1, but when installed in...

Thanks it worked

Over the weekend I installed a second LCOT4 card so we can use 4 additional CO lines. I did not connect those lines yet, but assumed the system would work as it did before. We used to dial 9 to get an outside line, but have found that it no longer works. On desk phones they dial the number...

We have a KX-NCP1000 phone system linked with a TVA50 voicemail processor. When someone dials into one of our 3 main lines from the outside, we have a recorded greeting made by the installers that instructs the caller how to dial by extension or last name. We want to update (re-record) this...

Is it possible to migrate backups from TVA50 to TVA200? It looks as if most of the settings are not forwards-compatible when trying to restore. And the mailboxes can only be restored one at a time? They are both TVAs, so it should be a straightforward and simple process to move the data over.

Thank you that worked!

I bought a refurbished TVA-200 and can't seem to connect to it via IP. I reset it via the 4 toggle switches, connected it to a switch....and yet the switch isn't even seeing a MAC address from the TVA-200. There are lights but the cisco switch seems to have no idea the TVA-200 is connected...

There is a button on our IP phones labeled "Message." On every phone (except one), the button pulls up your VM extension. As I mentioned, a single user somehow changed what their button does so that it now automatically dials another users extension. The "Message" button is now essentially a...

Is it possible to block a caller from calling either an extension or the main line? We have the NCP 1000 PBX. Thanks

Great, that worked. Thanks!

I created the extension number on the portable station page. The status column lists it as "None". When I try to dial that extension I get "re-order tone" on the phone. Any ideas?

We currently have an NCP-1000 with a TVA-200. I've been asked to find out if it's possible for someone to have a voicemail box without an actual phone? Sort of like a virtual extension that can be called but that only goes to voicemail. The intent is to extend the life of our system without...

I tried calling from the outside to an extension, then transferring that call to the phone with the new settings.

Just to clarify, here are the steps we're taking for transferring calls: -Pick up reception phone -Press transfer button -Enter extension -Hang up reception phone

I just tried setting Day, Lunch, Break, Night and Busy to the VM extension. I even changed the timer to 15 instead of using the system timer. It still doesn't work. It just rings forever. One of the user's indicated that after the original forwarding change, ALL calls are being forwarded to...