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IPO CC Reports
Hi everyone, I have the next problem: A client reported that his reports of IPOCC are not quite right (to be more specific, the outgoing calls reports), he says that there are a excesive count of outgoing internal calls, so i traced one agent with system status and then generated the report for...- dnovella
- Thread
- Replies: 1
- Forum: Avaya: IPOCC (Contact Center for Voice)
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E129 Option 66
Hello, Im from argentina and i apology if my english is bad. I have this issue: i've been configuring the e129 with it's main files (cfg, phonebook and firmware) and everything it's ok as long as i provide the option 66 with an external DHCP server, the question is: can i configure the IP...- dnovella
- Thread
- Replies: 4
- Forum: Avaya: IP Office
