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Thank you for all comments.

Thank you, it works. I have a second question. In my first menu, if people don't dial 1 or 2 or an extension, the call is redirect to the attendant extension, as if they dial 0. In my second menu, if people don't dial 1 or an extension, the call just stops. Is there a way to redirect the call...

I recreated this menu: In menu #2, I will have my message and people will be able to dial extensions. In node 2.1, I don't record anything. I need at least one node because it said "incomplete" when I go back to "CCR Tree Administration" if there is no node.

Thank you curlycord, I take a look at this.

Thank you for your answer allworxguy. The Info #2 is simply "For any question related to our products and services, please press 227. Otherwise here is our phone directory: John Doe 221, Mike Dow 222, etc." If I want people to be able to dial an extension during the message, not wait at the...

I have a question about my CCR tree. Can I dial an extension during the "Info" submenu. I can dial an extension during the main menu (menu princ) but not during "Info". I have to wait at the end of the message to dial an extension. Thanks,