Thank you conxtel! I had a feeling it may be something simple that we had just overlooked trying to find something more complicated. The user in question was initially installed with a different extension, to troubleshoot we then changed it. I think in the process the original trunk key...
Just want to clarify before I start that I am not an expert in the phone system management category as I pretty much inherited the responsibility. Our system at our plant has run pretty smoothly over the past 3-4 years, adding extensions, etc. However, I had a brand new phone line installed to...
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