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Hey, thanks! After resetting the interface server, suddenly room charge payments were broken in EVERY revenue center. Hilton tech support (1800helphelp) was able to fix the issue with the first three, and then clear up the issue with banquets at the end. Turns out OnQ was "looking for" the...

I'm at a Hilton, and needed to setup our Banquets in Micros so they can report revenue the same way as the rest of the F&B sales. I set up the new revenue center basically as a copy of our Room Service RVC, but now room charges don't go through. I can't figure out if it's a Micros issue that I...

Kibong - thanks. Yes, I'm going to do that also, as we're editing our full menu. I'm not sure who set up the "add protein" options as full food and not modifiers, but we're running with it for now. However, it's still supposed to be an option to have a button to advance the seat number and I...

thread693-1631830 I'm in a similar situation. I have Micros 3700 Res 5. The POS is currently setup to automatically update the seat number with each food item selected (which gets problematic when seat 1 gets "Caesar Salad" and Seat 2 gets "Add Chicken". I know how to disable this option...

My new management company is needing more functionality out of the reports my Micros POS has been outputting. (Image related) They want to see the food sales broken down by time period, as opposed to only by which of the two restaurants collected that money. I know I can print out a time...