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Well is seems that your own voice mail system is handling the calls then....not sure why you would think your system does not have voice mail, as said its built in. Well, currently there is no greeting coming out and I have tried reaching 2363 on both systems and recording something and it...

OK sorry for the delayed response, servers and networking took priority as I had people out sick. Monitor always shows 2363 F985 goes to 2363 2363 in Active Application DN's shows as the name VMail no public or private OLU or anything else filled in for it.

Have not called in a tech yet. Don't have support on the system (I know, I know, out of my control) and powers higher up the food chain want it resolved without spending $$. But they are spending dollars... your salary. A tech for an hour or two is cheaper than days of your salary. I didn't...

Have not called in a tech yet. Don't have support on the system (I know, I know, out of my control) and powers higher up the food chain want it resolved without spending $$. I missed the part on Feature 985 question. It'll be tomorrow morning before I can take a look at that piece.

here are the keycodes The rest of the system functions just fine and we don't have any desire for any VM capabilitie other than an after hour greeting, I suppose if the store is busy and nobody picks up we could do something but that is secondary.

1 and 2 check out. # there appears to be nothing programmed however phones aare able to be dialed across the VPN as an OPX.

Our Retail store has a BCM 50 running version 1.00.2.04.j, Main offices has a BCM 400 running 4.0.2.03a. They are connected via a IPSEC VPN. In the past after hours calls coming in to the retail store were routing in some way to the BCM 400 as the BCM 50 has no VM capabilities on it, all was...