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  1. Wiredawg1821

    2002p2 issue

    RickyPone - that is my next step bignose21 - I've done that with 2 other phones
  2. Wiredawg1821

    2002p2 issue

    I seems to be having an odd issue with one our phones. The user is complaining of having her only work through the speaker, then randomly switch over to handset. She is also having issues with the phone not wanting to select the ringing incoming line, or when she picks up the handset, it doesn't...
  3. Wiredawg1821

    [IPOCC] Welcome announcement get stopped in some calls and callers hear only silence

    I just experienced this exact issue a month or so back. It can couple of things...but would need to know how you have everything configured, what are you using to do the announcement, is there Callpilot involved, what do the scripts look like, do you have an external device for music on hold...etc

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