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- Users: S1lv3rH4wk
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IPOCC program takes time to load
Hey guys, Any idea why IPOCC program takes time to load? What we normally do is we turned-on their computer and launch the IPOCC 30 minutes or 1 hour before these agents (about 30 agents) start taking their calls. Any inputs how to load it fast? The RAM of the CPU is 8GB.- S1lv3rH4wk
- Thread
- Replies: 2
- Forum: Avaya: IPOCC (Contact Center for Voice)
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Cannot dial using the IPOCC program
One of our agents experienced an issue with his IPOCC software. He cannot dial using his IPOCC program. It did not hanged up, it's just that he cannot dial using his IPOCC after an hour or so. What he did is to log-out and restart / relaunch his IPOCC to be able to use it again. When it...- S1lv3rH4wk
- Thread
- Replies: 2
- Forum: Avaya: IPOCC (Contact Center for Voice)
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Avaya Contact Recorder [Bad HTTP status code (403)]
thread940-1752959 I experienced this "Bad HTTP status code (403)" when accessing the URL for our Avaya Contact Recorder. The only solution to that one is to set the date and time of your computer to your local timezone and it fixed the issue. I'm using Internet Explorer when accessing that...- S1lv3rH4wk
- Thread
- Replies: 0
- Forum: Avaya: IP Office
