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  1. HughCGA

    Micros 3700 Grat doesn't recognize Discount

    Negative... still calculates on the gross amount before discount! Grrr....
  2. HughCGA

    Micros 3700 Grat doesn't recognize Discount

    Wildbar, Good thought... I hadn't expanded my testing that far, However, no go... the % service charge is still failing to recognize the discount regardless of if it's automatic or manual. Suggests it may be something to do with how the service charges are configured? but there are very few...
  3. HughCGA

    Micros 3700 Grat doesn't recognize Discount

    HI! For some reason if I add a gratuity(service charge)in % it calculates on the amount before the automatic discount... Fish Taco     $10.00 Taco Tuesday -3.00 Subtotal        $7.00 10% Grat        1.00 10% of the items before discount... Should be 70¢ Any thoughts on what's not configured...

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