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  1. jaymzb0nd

    Micros 3700 - Programming an item that does not track in sales report because it's a donation

    Hi everyone. Corporate has added an item that all proceeds of it are sent as a donation to our corporate charity. As a result, I need to be able to add the item so that it doesn't count as being part of my sales including taxes. The way corporate is setting this up in their POS system is to...
  2. jaymzb0nd

    Micros 3700 "Thread Exception Error"

    Great thank you so very much. I made the changes and will see what happens tomorrow when it is supposed to auto print.
  3. jaymzb0nd

    Micros 3700 "Thread Exception Error"

    Thank you very much Andreas. I'm sorry but my familiarity with Micros is fairly new. Would you mind letting me know how exactly to restart the micros remoting service? Is it that in the POS Configuration?
  4. jaymzb0nd

    Micros 3700 "Thread Exception Error"

    Hi everyone. For a little while now I receive the Thread Exception Error when I go to Autosequence and Reports and attempt to print one of the pre-set reports under Autosequences like End of Day or End of Week. If go into Reports and manually open a report, I'm able to print that. I tried...
  5. jaymzb0nd

    Micros 3700 - Something is not tracking because most of the shifts are over from accountable cash

    Hi everyone. One of my stores has an issue where my actual cash is over significantly more than the accountable cash. I'm assuming what is causing this are different food items which are not tracking properly. Is there an easier way to figure this out without having to go through each menu...

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