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  1. UnpluggedFE

    Hunt Group Voice Mail

    I am trying to create a hunt group for our department that ends with it going to one specific voicemail box. I have the hunt group created and the recall extension is where I want the voice mails to go. It rings to the hunt group and then to the extension but when it gets to the voicemail it...
  2. UnpluggedFE

    Terminal Server Farm Desktop Shortcuts

    We are currently running 3 terminal servers. One 2008 and 2 2008 R2s. Since the 2008 is our legacy we have that set up as our terminal farm session broker and the other two as members of the farm with load balancing. This is a new system for us and what we have noticed is that we have some...
  3. UnpluggedFE

    Mitel 5000 and MiCollab

    We have an intertel axxess phone system as well as two nodes of Mitel 5000. We are using Micollab voice mail as well. One of our areas uses the MiCollab call flow to route calls to specific people and it will randomly decide not to ring where the users have selected. Recently, when customers...

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