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Hi, I have a vbs script that takes values from an excel sheet and enters them into a website but when I hit a while condition I get a runtime error 800a01b6...When it hits the below with statement it errors out. With IE.document .all.View.Click End With Dim xl,xlwb Set...

Hi, is it possible to collect different digit lengths. Example, ticket numbers can be either 5 or 7 digits long... is there a command similar to 'collect X digits after announcement xxxxx for A'

Hi, what status does an agent get put in if a queue call gets delivered and he/she does not answer it

Maybe I worded my question wrong....if we dial 404 + 1234 it will dial a number say 1-888-888-8888 something totally different.

checked but couldn't find anything in there

Hi, I am not sure if this is a short code or access code feature but I am trying to locate a list or table that is controlling outgoing numbers when a specific set of numbers is pressed. Example, dialing 404 + xxxx number dials an 11 digit number (the xxxx changes based on vendor code) One...

Yup I see now...Thanks man appreciate the help...

Found them and found the cause...Thank you What are the different locations? Is it to just keep things organized?

Well I fixed the issue by adding an entry in ars but there wasn't an entry at all for that area code in there...Is there another spot where a call chooses a route-pattern?

Thanks Kyle...I am still confused as to why one 226 number would go through and another would not

route-pattern 25 grp no FRL NPA Pfx Mrk 20 4 1 1 4 route-pattern 24 grp no FRL NPA Pfx Mrk 20 3 1 3

Hi, I can't figure out why this is happening and I am looking for some help if possible... Some 226 numbers are going through and others are not with a pre-recording "This number is not a long distance number, do not dial 1" but when we leave off one it goes to a fast busy. I traced a working...