I work for a managed service company as an Avaya Engineer and was put in charge of documenting all the certificates and when they will expire. The obvious certs that I would ID would be Avaya certs but since some customers have CPODs using VM I would think there are Microsoft certs as well as...
Does anyone know the law regarding allowing an out of state DID to be registered to a phone? I thought it might depend on state e911 laws so if that's the case I'm referring to Illinois. Because we have our CMs networked it is technically possible for someone to transfer to an office in...
I have an Avaya CM6.0 system in a vstack that has been sitting in the racks for 2 months without any T1s. (We migrated to a different phone system) The CMS data storage allocation tables are defined for the retention but I didn't know that means the database will delete any historical data for...
Hi I have CM6.3 and several different long distance carriers for voice circuits. Most of our inbound toll free traffic routes to vectors that provide options to enter. Some of those options will route the caller back out of our switch to either a long distance, local or toll free number. We...
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