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UPDATE: I was able to find 5.5 MR3. Its available for download under Patches and Updates and can be found as PATCH # 26802180 Thanks!

@andreasZ Would you know where I could download Version 5.5.3 from? I just recently upgraded to 5.5 MR2 and have discovered that in the near future, a Windows 10 creator patch coming out, will break RES. Temporary fix for this issue is to disable to update but to avoid running into issues in the...

Okay so I dont think my theories above are correct. Although I was able to produce the same issue in Autosequence and reports (where an unwanted business day shows up in a labor search for another business day). This is because i reproduced the scenario on our test lab and when I ran the reports...

Thank you all very much for your responses. I reinstalled Java, and actually installed the most recent version of it, and I was then able to start Micros Agent service. Gift Cards and coupons are working through iCare/MyMicros again. Thanks all. Antoine

I see an error occurred for NTIdn, service failed to start due to the following error: This driver has been blocked from loading. I see that Micros Agent service tried to start 11 times and quit unexpectedly each time.

Hello All Awesome Teks I am hoping someone may have input regarding this issue. Over the weekend iCare and MyMicros went down due to an outage on Oracle Micros eBusiness' side. All of our locations minus One have recovered and are processing GC's and Coupons just fine. On the Micros...

Employee Clocked in on 07/31/2016 4:21 PM and Clocked Out at 10:10 PM. On 08/01/2016 Employee clocked in at 11:26 AM and clocked out at 4:07 PM. On 08/01/2016 Employee actualy worked from 9:30 AM to 4:07 PM. MOD adjusted Clock In Time from 11:26 AM to 9:30 AM. The fact that MOD modified the...

To Clarify... I recreated the issue on our test lab and was successful. I clocked an employee in 09/07/2016 @ 9:00 AM then clocked him out at 11:00 AM. Then shut down the server. The next morning (yesterday) i turned the server back on. then clocked the same employee in from 09/08/2016 11:00 AM...

Hosehead78, I am going to make this issue a bit more interesting. I recreated the issue on our test lab and was successful. I clocked an employee in @ 9:00 AM then clocked him out at 11:00 AM. Then shut down the server. The next morning (yesterday) i turned the server back on. last night at...

I think I discovered the issue. I checked the Credit Card Batch and see that 07/31/2016 cc batch did not settle until 08/02/2016. This tells me that an issue occurred which prevented the "End of Night" procedure to take place at 4:00AM as scheduled. If in fact "End of Night" procedures did...

Micros RES 3700 When running the Employee Time Card Report from Autosequence Reports>Reports>Labor>Employee Time Card and selecting the starting date of 07/31/2016 and end date of 07/31/2016 for an employee (not sure if he is the only one that has this issue, but he is the one that we have...