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  1. ITNick

    Phone Phishing Driving Me Crazy

    Thank you for explaining it so clearly. Ill continue to tell people to just hang up on them.
  2. ITNick

    Phone Phishing Driving Me Crazy

    For almost a week now our two helpdesks have been bombarded with calls by people with heavy accents using phony names like Jack Smith and Mike Rogers saying they are from different medical groups, hospitals, or banks asking for various employees. The thing is that they have a list of employee...
  3. ITNick

    External Caller ID No Longer Shows Outgoing Number After Module Change

    Good Afternoon, In Voicemail Pro, we added a menu in the Modules that plays a message when an extension is dialed, it then transfers the call to the employee extension. We have noticed that now, if you call outside of the system it shows our main (800#) phone number on caller id as opposed to...

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