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  1. OceanJeff40

    neax 2000 ips matworx phone system small issue

    Yes, and to answer your question about how we moved the phone..... We physically toned the line, and re-patched it to match the wallplate at the new location. Nothing in software was changed. We have a new 'secretary' that works in the admin office where the phone was moved to, and all the...
  2. OceanJeff40

    neax 2000 ips matworx phone system small issue

    Thanks for your response, I will pass this information on to her, and throw her a link to this thread. I have been looking over her shoulder from time and time, and I think the manual she was looking at had something similar to this in it...... Jeff
  3. OceanJeff40

    neax 2000 ips matworx phone system small issue

    My co-worker is trying to troubleshoot a small problem with an extension in our phone system. The problem is that incoming calls from the outside are blocked with a busy signal, all other calls are fine (from inhouse extensions). She has been working on this for over 3 days now, and I was just...

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