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  1. Heimsoth

    lines suddenly cannot receive calls and the numbers cannot be put into Pub number field

    Under the 'All system B2's' there is nothing.
  2. Heimsoth

    lines suddenly cannot receive calls and the numbers cannot be put into Pub number field

    Under dialing plan it only has private and public, 5001 does not appear in any of the hunt groups. we're using release 3.6 build 2.2c
  3. Heimsoth

    lines suddenly cannot receive calls and the numbers cannot be put into Pub number field

    Telco sending 4 digits. The public received field for some reason has changed to 0300, when I try to change it back to 5001 it gives me the pop-up error "'5001' is not a valid option for 'Public number'". This is also happening on line 5002, 5003, and so on. Other lines however are working just...
  4. Heimsoth

    lines suddenly cannot receive calls and the numbers cannot be put into Pub number field

    Yes, the numbers worked about 6 days ago, and has been working for years prior to this. No the DID number was not changed. The routing table is fine. Not in park. The phone switch has been reset. Thank you for the helpful ideas and we would appreciate any others you may have.
  5. Heimsoth

    lines suddenly cannot receive calls and the numbers cannot be put into Pub number field

    I got a call from one of my users stating that he cannot receive outside calls. He can make internal and external calls, receive internal calls but cannot receive external calls. After verifying this I found that this is the case for about 19 other lines. When I check the line 0300 is in the...

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