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Thanks everyone! Phone is working to my satisfaction. Still trying to decide what to do about auto attendant and the announcements. We only have the two phones, but the other isn't being used, so I suppose I could do the DND feature. The temporary rector will only need to make calls from time to...

Update: I kept trying and I'm not sure exactly what I did differently (nothing, unless I'm going crazy) but now when I pick up the handset, the correct line lights up. The mode codes are no more. So hooray for that. Is it possible that it just takes a bit for these settings to process? Now to...

WikiTech, Thanks for responding promptly. I thought that's what I should do from the manual, but it's not working. I have programmed like you said, but when I pick up the line, the intercom button lights up. I then have to press the line button to dial out. I have assigned auto privacy to...

I've been working in this office for almost a year and I finally decided it was time to master the phone system. We have two extensions, one at my desk and another in an office that isn't currently being used, but will be soon. I have 2 things I cannot understand no matter how many times I read...