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  1. PennyOwl

    Partner ACS- Can caller transfer out of an Ext's VM?

    Thank you, guys! I appreciate your help. I tried calling the line & *8 (*T) once I heard the VM greeting, but I'm told it's an "invalid entry?" Same with pressing 0. Let me supply some more info: "Welcome to Avaya IP Office" is the very first thing I hear when I check the voicemail. Here's...
  2. PennyOwl

    Partner ACS- Can caller transfer out of an Ext's VM?

    I'm having the most difficult time solving this seemingly simple problem, hopefully someone here can fix this! We use Partner Plus/II/Advanced Communications Systems. Recently, we have been having an issue with callers being routed to a line that is fairly inactive (this line's extension is not...

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