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  1. SeekaPeak

    Aspect/Rockwell ACD Decommissioned - Need Spare Parts?

    Were are you located ?
  2. SeekaPeak

    Aspect Unified IP issues for year 2016 Director Alerts

    Issue being experienced: When we open Director Alerts there are no alerts this is because 2016 is not available from the drop down box. This also effects anything date related like, Schedules (Holidays), Dataviews and filtering recordings in Director. Has anyone else experienced this issue...
  3. SeekaPeak

    Best practices for using UAD with VPN

    Make sure home users are connected to an hard wired Ethernet port on their router as apposed to a wireless connection. Landline Voice connection will lessen issues with latency as well.

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