Search results for query: *

Yep that was it, it turns out the phone was configured to talk to the wrong gateway/STMI card. I don't have much experience with telecom and sort of inherited this system. Looking at the export mode in Web Assistant I saw another gateway/card listed I wasn't aware of. I switched the phone to...

Thanks for the response. Is there a way I can perform this using the HiPath Assistant web console?

Greetings, I'm unable to assigned a previously used extension onto a new phone. I deleted an extension to add it back to the available pool and I'm not trying to reuse that extension on a new station. So I create a new extension from a template, assign it that extension, configure the phone...

Thank you very much! I was able to restart the Web assistant using your directions above and I'm not able to make changes to my stations. You guys are great, I've posted a few questions here before and so far I've always gotten advice on resolving my problem.

Greetings, Let me preface that I'm an I.T Systems admin with very little telecom admin experience. I've taken on a Systems admin position that also requires me to maintain this old PBX until we move onto something newer. The previous admins left almost no documentation on this system so I'm...

I followed your steps and was able to copy the Call Forwarding steps from a working extension. My issue is now resolved, I'm able to hit voicemail on the new extension. Thank you very much!

Is Comwin a terminal emulator? I'm not seeing anything like that on my phone management server. I have the the HiPath 4000 Assistant web interface and the Xpression Voicemail web management portal. However I do see a HiPath4000 Expert Access application which appears to be a terminal emulator...

HI All I have a Hipath 4000v3 system that I've taken responsibility of. Needless to say, I'm very new to managing phone systems. I've created a new handset line using a template and created a new voicemail box in our Xpressions system. The problem is that the extension just keeps ringing and...

Yep, I have access to the console and what not. I'm just very new to phone system administration. Would you be able to recommend a book or some administration guide that I could read to bring me up to speed? Thanks again.

Donb01 - It's a V3 and I was able to follow your directions. I logged into the web management console, went to config manager and typed in the primary extension. I saw the "Indiv. Key Layout" button and was able to pull up the key configuration and I then was able to remove the unwanted...

Greetings, I've inherited a Siemens HiPath 4000 system with Optipoint 420 stations. I'm looking to remove a second extension assigned to a station. I don't see this option in the phone config menu (accessed by pressing 1,0,3 at the same time). Thank you