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  1. jonesyp

    Micros 9700 Credit card auth problem

    Hello We are using the Micros 9700 system and are having an unusual issue with our credit cards. The system is not allowing us to "Re-Auth" the credit cards for a higher gratuity value. The system is set to pre-Auth 20% higher value, but if a guest chooses to tip higher it provides an error...
  2. jonesyp

    Micros Restaurant Display Controller

    Hello We recently pulled a RDC unit out of storage and unfortunately the device will power on but nothing come on the screen. The Blue Power light is lit, but USB devices are not powering on and nothing is coming up on the screen. Does anyone have any thing i can try to trouble shoot the...

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