crich01. I appreciate the insight that someone can gain access via getting to someone's voicemail. I did not know that, and it is (now) yet another reason I am replacing this antiquated system.
I still further disagree with your assessment that we were "hacked". I started this thread by...
It's on an isolated network, and behind a firewall. I leave the window open a lot and could easily see myself having typed into it by accident. We are replacing the system in the next few months anyway.
Thanks for all your help.
The problem was in form 50. Mailbox #0 had a strange 8 digit number as the extension, once I changed that to the extension of the general message mailbox it works as intended again.
I'm guessing that box accidentally got typed into. I had noticed the strange string of seemingly random numbers...
This seems like a stupid question, but how to I tell which tenant is the voicemail tenant? I can tell that the console and all the desktop devices are tenant 1, and in form 5 I see a star in every other column in row 1 (for tenant 1, I presume).
I've got a Mitel SX-200 ICP that while in Night mode will not forward a call the the general voicemail box. I've troubleshooted the best I can, but I can't figure out whats wrong with it. Normally when it's on it will give a standard message (still works) and says press 1 for this 2 for that...
On our sx-200 there is already a trunk setup that connects to our paging system. ATT accesses this though ATT functions, trunks. I'm trying to simplify the access to this trunk for paging. I'd like to just either assign an extension that connects directly to the trunk or create an access code...
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