Search results for query: *

Ok, checked the SD card... it looks to be a 4GB card with 2.766GB used and 1.205GB free. It claims 69.64% is used. @amriddle01 I'm sure you are right, I'll know a little more after our vendor responds. Thanks everyone!

I'll check on the space free on the SD card. But it sounds like I should go ahead and start getting avaya involved. I'll do that today as well.

Ok, I've caught it rebooting. Here is the log in question just before, and just after: 39802183mS H323Evt: Recv: RegistrationRequest XXX.XXX.XXX.39; Endpoints registered: 92; Endpoints in registration: 0 39802930mS H323Evt: Recv: RegistrationRequest XXX.XXX.XXX.23; Endpoints...

@intrigrant Supposedly they did use a new SD card (or switch it out) however I am inclined to side with you on this one. I will talk to the vendor and see if they can supply a new one. I should also have a log of before and after the alarm reboots the system tonight or tomorrow morning. I'll...

@intrigrant Right, I see what you are saying, but I just think that is a list of the last logs. This is what popped up right after (102 seconds after) rebooting it this morning. I assure you that each time that comes across, it reboots. That must just be a dump (as it says) of the alarm log.

@tlpeter Thank you very much. Got monitor up and running and the very first thing it said was this: 102614mS PRN: +++ START OF ALARM LOG DUMP +++ 102614mS PRN: ALARM: 03/08/2015 18:25:08 IP 500 V2 8.1(95) <FileSystemSMXFSTask::GetDriveNum: Bad d> CRIT RAISED addr=f03562bc d=5...

@intrigrant how can I get to that log, or force the system to log during that time? The system should reboot itself somewhere around 4 or 5 in the morning. I'm slightly familiar with the manager so far and the system status... but none of these logs or alerts seem very useful.

@intrigrant Oh I see, you are calling the programming the configuration. Yes the configuration has changed to suit our needs, wouldn't all systems be that way? My guess is you are right, that if there is a new firmware/upgrade then we'd definitely be doing that first. The issue here I don't...

@averageidiot, @joe2938 I'll check to see if power was ever changed. It is on UPS power that is line conditioned. I'd doubt that to be the case but to cover all the bases I will make sure that it is either changed or has been changed. @intrigrant I'm not 100% sure on the contract we had with...

Yes sir. We replaced everything and I wish I could tell you if it was the same error now, that caused the reboots on the old system but unfortunately I do not have that information. We also upgraded the firmware per support. They were afraid the SD card was formatted by the wrong system so we...

Hi All, I have an IP Office 500v2 that randomly reboots from time to time and support so far has been absolutely useless (including our vendor support). To their credit, they have tried to solve the problem, but have been unable to do so as of yet (and we are going on 6 months with this...