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  1. lee.marsh

    Softconsole 9.0.6 or below Download

    I am having the same issue as OP. I need a direct link to the CM 9.0 or user download. Any chance you can forward me that link? leroymarshall (at) gmail Thank you.
  2. lee.marsh

    Call Pickup Group Light Indicator

    Got it. Thank you. I was misunderstanding what other posts meant when they said Group button. I appreciate you taking the time to respond.
  3. lee.marsh

    Call Pickup Group Light Indicator

    Hello All, I am trying to figure out if its possible to create a Call Pickup Group button that will light up when there is a call coming into the group. I have users that assist multiple groups to help with calls during peak hours and in between their own work. Some are higher priority queues...
  4. lee.marsh

    Transferring external calls

    I have a user setup that forwards all calls to an external call center for help with busy times. The auto attendent has a time profile setup for certain options that utilize this extension. With the way it is setup the it will take up 2 lines for the incoming and outgoing calls. The call...
  5. lee.marsh

    SoftConsole Queue's do not refresh

    I am having an issue where the queue's in SoftConsole won't update for users logged into the remote IPO. Each IPO is v9.0.200.860. SoftConsole is v4.2.30. The offices are connected with a T1. Site A is where the hunt groups and queues originate. Site B is where the user is sitting that is...

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