Is the phone in a noisy environment?
If so the room noise will cause the speakerphone to seem silent. The phone is “listening” to loud noise and therefore cutting the speaker off. Once you press ‘mute’ the phone no longer hears any sound and the speaker will be active.
A lot of times people...
Here the link for 2006 , 2008 and the 2616. http://www142.nortelnetworks.com:8081/bvdoc/meridian1/m1253x/p0902627.pdf I have not heard of the 2612. I searched Nortel.com with no luck. Hope this helps.
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