Hello sorry it took me so long but that worked. I set the A>D gain to -2.5db and also i set the impedance match to 600 on all lines. carrier also had a dtmf patch that needed to be completed. Customer complained of phone ghost ringing and only being able to hear 1 dide of conversation and...
Yes I will try the gains settings under trunks. This issue just started happening a month ago. The phone lines are through a cable company. I will also try to loop a analog phone port to the trunk card and try to dial extensions just to make sure system does not have dtmf issues. Whats...
customer has an Avaya ip office partner Auto attendant issues.
When callers reach auto attendant and dial individual stations there is silence and the recording says invalid Entry.
I uploaded the latest firmware on system to fix issue and system seemed to work for about a week. Now its back...
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