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  1. NortelChief

    Norstar acd

    Have an ICS with 2 acd groups and for some reason group 1 is reporting just fine but group 2 went to all zeros as of 6-1-2015 per customer. Im in Texas they are in Canada so relying on phone conversation only. Is there a way to stop and start only group 2 the reporting you get when you do a...

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