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I starred your posts today because I was having the same issue today, and was able to find I was missing the short code. It was great to be able to look at this again and get my system working correctly. Thank you to all that take the time to help!

Thank you so much! My manager/teacher is on vacation this week, so I was really at a loss. The customer didn't want to have to wait until next week. He's a realtor, and really needs to get his calls. I've been trying to talk him into upgrading to Essential, it would be so much easier there...

Thank you for your advice. I did think of that, but the instructions were confusing. I am brand new at this so I understand my questions are beginner questions. Should I not ask for help until I'm an expert? I apologize for wasting your time.

I am working with a customer that has a IP Office 500 V2 at 9.0.5, Basic Edition. I've never programmed forwarding on a Basic system before. I've read that I have to set up speed dials, then set a forward button on the phone to point to the speed dial. This extension has remote call...

OK, thanks for all the help. It turns out it was a password issue. The password was sequential, and the system would not let me do anything until I changed it. I didn't know the password could not be sequential. When I finally tried a different set of numbers, it took the password change and...

Thank you for trying to help. Intrigrant, that is the way I had it coded, but I tried creating another short code with the group name spelled out instead of using the number. I still get the same thing when I dial the short code, it asks me for the password, then only lets me change the...

I have a short code, **280, coded "?"280 with 280 being the huntgroup number. I dial **280, it asks for my passcode, then will only let me change the passcode. It gives me no options other than that. Thanks for the help.

I'm totally new at all this. I have a customer that has essential edition. No AA, calls come in and ring hunt group, all extensions ring for 30 seconds, vm picks up after 28 seconds. All users have the source code for the huntgroup to allow access. This part is working just fine. I just...