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Hi ggriffit, Thank you for your reply. I would like to upgrade CS 10.5 to CS 21.2. Will I need new licenses for CS 21.2 or can I use the licenses I already have in CS 10.5? Thank you so much.

Hello, I would like to know how to make enterprise connect 10.5 work with Microsoft Office 2019 version. Best Regards.

yes, but I can't find the solution for Smart View. Once Brava is activated, videos work on the classic view but not on Smart View.

Hello, I am using tabs at the SmartView to display folder content. In the 2nd tab, I cannot display the tree structure automatically like attached image. What should I do ? Best Regards.https://files.engineering.com/getfile.aspx?folder=fe5daf75-3155-40cc-ae75-f1b591de1108&file=tab-error.PNG

Hello, I would like to change the search terms label displayed in SmartView like the attached image. Best regards.https://files.engineering.com/getfile.aspx?folder=278a9309-de36-419d-b6eb-95e4f9e63268&file=search-form.PNG

Hello, I have a problem in livelink. I installed BravaServer to view photos and videos. Viewing videos works at Classic View but does not work at Smart View (by clicking on the videos to watch, it downloads). Could you help me solve this problem? Best regards.

Hi, I want to move a significant amount of documents into the Content server from Enterprise connect. But after one hour of time, Enterprise connect crashes and displays the message OutOfMemoryException. How can I fix this problem. Best Regards.

Thank you Appnair, I just changed hostname and it's OK. But since both instances are connecting to the same database, if I set an internal OTDS for 2nd instance, I get this error message: Error activating Content Server as an OTDS resource. OTDS client library error code: -3...

Thank you so much Appnair. But if I want to install the 2 CS 16.2.1 instances in 2 nodes with same hostname, I can't configure internal OTDS Integration settings. How can I do ? Best Regards.

Hi, I installed CS normally in VM. I want to install it in cluster node. How can I do ? Best Regards.

This topic explains how to change password with external OTDS. But I have internal OTDS and otadmin account doesn’t connect. Do you have other alternative to change password ? Thank you so much !

Content server 16.2.1

Hi Greg, I lost the Admin user password.

Hi, I lost Admin password, I don't know how. I want to reset this password. I tested to change this from the database and from opentext.ini but it doesn't work. How could I do ? Best Regards.

Thank you Appnair, I will test and keep you informed.

Hi Appnair, Exactly Enterprise Scan cover multiple tiff page creation, but my need is to create several and archive documents and to launch a single workflow for all these documents through Enterprise Scan. Have a nice day !

Hello Experts, How are you? I need your help ! I have a requirement for scanning multiple documents through Enterprise scan and initiating a single workflow when I archive all the scanned documents. How can I do? Have a nice day ! Best Regards.

Good evening and thank you Appnair for you post. Another odd problem I have encountered is that once I connect LL with OTDS, the link to connect to EC http://<addr-ip>/otcs/cs.exe?func=ngd.ucroot no longer works. What can I do ?

Hi Appnair. I authentificate with OTDS to access to Opentext.

Hi everybody!!! I use Enterprise connect to connect with Opentext. But after I installed OTDS and synchronize with AD, I can't anymore use Enterprise connect. What can I do ??? Thanks to you in advance !!!!