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  1. nick31

    Micros 9700 carbon copy duplicate IDN thermal printer

    Hello, I need help.. I have a WS5 terminal with IDN (id=1) thermal printer. I connected a second IDN (id=2) thermal printer to the id=1 printer. I need both printers to print the same receipts and/or orders at the same time (when the order is sent, guest check printed, etc. from this or any...
  2. nick31

    Micros 3700 tipout with *EMPLOYEE report

    Yeah I just made a report using Crystal. Takes a bit longer to print, but all we need is there.
  3. nick31

    Micros 3700 items disappearing from open checks

    Just ran into this problem. Let's say server opens a new table, puts an order and sends it. Kitchen receives the order - it prints in full. Server reopens the check, but it is empty or some items are gone from the check. Happened few times, different servers, different menu items. Nothing...
  4. nick31

    Micros 3700 tipout with *EMPLOYEE report

    thread693-1686446 We would like to add automatic 30% tip-out for bussers into servers cash-out report (18% incl., they declare cash tips as well). Currently the servers cash-out report is produced using system tracking and built-in *EMPLOYEE report. Is it possible without using custom...
  5. nick31

    Micros 3700 handling house charge accounts

    Thanks a lot, got everything setup. The House Account Detail report you mentioned, does it come standard or is it custom written?
  6. nick31

    Micros 3700 handling house charge accounts

    Is using separate House Tenders better than creating separate 100% discounts?
  7. nick31

    Micros 3700 handling house charge accounts

    thread693-1387171 What is a best way to setup the house accounts? Right now we have one House Charge account, and everything gets dumped there with a reference from a manager. By everything, I mean dinners of 3 owners, marketing dinners and so on. Our accountant is not really happy about the...
  8. nick31

    Micros 3700 Gift Cards GSS

    Hello, I am setting up gift cards and looking for tutorial from Moregelen mentioned in this thread http://www.tek-tips.com/viewthread.cfm?qid=1703288 Unfortunately the pdf is gone from dropbox https://www.dropbox.com/s/yw1t3lcc71g35o7/Configuring%20GSS%20Gift%20Cards.pdf Maybe somebody has a...

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