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  1. gregorys

    Help Tracing a call (fax)

    there are 7 analog lines into the phone system that bridge out to the the audiocodes.
  2. gregorys

    Help Tracing a call (fax)

    well thats exactly what I was thinking but I am trying to find a set that would work w/ the avaya system...
  3. gregorys

    Help Tracing a call (fax)

    I do note see the caller id in the audiocodes log. How would I test signaling? Would there be a simple way to rule out that the caller id is being passed to the analog ports?
  4. gregorys

    Avaya E129 DHCP Voice vlan option.

    https://downloads.avaya.com/css/P8/documents/100179590 page 30
  5. gregorys

    Help Tracing a call (fax)

    LIST TRACE time data 08:30:49 Calling party trunk-group 7 member 5 cid 0x17e 08:30:49 Calling Number & Name 4XXXXXXXX NO-CPName 08:30:49 active trunk-group 7 member 5 cid 0x17e 08:30:49 dial 4200 08:30:49 ring vector 130 cid 0x17e 08:30:55 idle...
  6. gregorys

    Help Tracing a call (fax)

    Guys thanks for the input I was able to do list trace tac 307 I made a test call, I see the caller id listed. It then send to 4200 (VDN) how would I test if the caller is actually being passed? The media gateway is not picking it up. I am trying to rule out the avaya system. Thank you again for...
  7. gregorys

    Help Tracing a call (fax)

    Hello, I am trying to troubeshoot our fax software that is routed thru our definity. 800 number comes into ext 4200 4200 then is routed to a audiocodes media gateway based on vector Here is where I am trying to figure out the issue. I do not see a caller id in the fax program. I am not sure...
  8. gregorys

    Avaya definity external ringer

    Thank you thank!
  9. gregorys

    Avaya definity external ringer

    thanks for the reply. What I currently have a is a digital phone in a loud area and they cannot hear it ring. I need to add the volcom ringer. I assume this needs to be tied to an anolog port. So to make the ringer sound when ext 8200 is called I would do abrdg-appr on the ext for the ringer...
  10. gregorys

    Avaya definity external ringer

    Hi, I have taken over an avaya definity phone system. I have a question about an external ringer. The last admin was using valcom ringers. I noticed one of our phones has an analog phone and digital phone configured with the ringer. Do I need to use a bridge function? What I would like to do is...

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