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Was out of town for the weekend. Just wanted to thank you (curlycord) for your replies. Thank you for confirming it should roll bottom to top on outgoing...I had no idea! I still wish I knew what caused it but for now ignorance is bliss!

So here's something magical... I power cycled the unit one more time and this time everything just CAME BACK ONLINE on it's own. I noticed we must have one of the numbers backwards in the punch (when picking up a phone it now defaults to a rollover line instead of the main phone line) ...some...

I'm here onsite working late...trying to get it figured out so that we have a working phone number. My company provides IT support...we don't typically manage phone systems, however the school needed this port complete and did not have a phone vendor available.

Yes the new carrier is converting fiber to analog. So when we plug in we get a regular dial tone just like the old Frontier lines. It was powered down so just for safety...I did not realize powering it down would be an issue :( Thank you so much for taking the time to reply!

Today we ported our phones (previously Frontier) over to a fiber company. They have an adtran in place that outputs our 7 lines to a punch block...which we patched over to the punch block at our Nortel system (where the frontier incoming lines previously resided). 3 of our lines are outside of...