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Thank you guys so much for your help. I really appreciate it.

Online management is not a bad idea in the future. That is, if we keep this phone system. I just let my boss know about this 40 box limitation. I've deleted what I know off the top of my head, so that puts us at probably 37/40 mailboxes in use. Now, I was going to say "I really don't think...

WOO! It worked :D. Deleted an old mailbox, deleted my new person's, recreated it, and it gave me the Subscriber option. All the other options came up as they should. Called Complete Communications to cancel my remote assistance request, so thank you for saving us yet another $50! Confirmed...

CP 02.10.06.00

Awesome. I'll try this after lunch and report back :) and I'm pretty sure it's call pilot.

I don't know, to be honest. Throw a few terms out there and I'll let you know what sounds familiar? Sadly I don't have any training, and some very watered down manuals to refer to.

Ooooh! Interesting! I saw it say info but didn't understand why. OK, so assuming I've used up all the voice mail accounts available to me (if I understand you right), how do I free up old ones? Go through the directory and delete old mailboxes? Then would I be able to recreate my new persons box...

Hey guys, long time lurker, first time poster. We had a new person start. Deleted and recreated mailbox, identical to ext#. Same settings as everyone else. "Fwd no answer" set to 500 just like everyone else, and yet calls he misses bounce back to Me at reception, instead of going to his...