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Thanks very much for the suggestions. I finally got connected. When attempting to install the USB drivers, I was getting an error that said something to the effect that although it found the correct driver, the device would not start. I tried turning off the power to the TVA50 for 30 seconds...

Sorry for taking so long in getting back with you. Our engineer's computer crashed and I had to rebuild it. He also had Windows 8 which I installed and updated to Windows 8.1. What a nightmare. While all of the engineer's specialty programs worked under 8.0, none worked under 8.1. but that's...

The console installed fine (as it did with the earlier version). At the end of the install the routine asked me if I wanted to install the USB drivers. I clicked on yes and it immediately told me that it wasn't compatible with the version of Windows I was using. I'm assuming it meant the USB...

Ok, installed Ver 3.0. Install went fine, but at the end of the install it asked if I wanted to install the USB drivers, I did, and it failed. Said something to the effect of unsupported operating system. Any other tips would be greatly appreciated. Thanks Paul

Great, thanks. I think I found it posted online. Is it about 60Megs, or do you know of a trusted link?

Trying to attach to a TVA50 with a Windows 8 Laptop. I have the older version of the Maintenance Console, 2.0 I've download every USB driver I could find, but nothing has worked yet. I was having the same issue with our TA824, but finally use an app that did the install for me, and that did the...