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  1. bjsbas

    Micros 3700 overlapping time Card error when updating time card

    We have our system to automatically clock out employees at 4:00AM if they fail to clock out during the day. We then later attempt to change the clock out time to the actual time the employee should have entered. However, we are receiving an error indicating that the time card overlaps with...
  2. bjsbas

    Time card stuck as Clocked in for more than 3 months.

    In the past I was helped with this problem where a server did not clock out and a manager did override to the time card but did not clock out the server. Now the time card is stuck without a clock out time and I am not able to use the previous procedure used in the following thread...
  3. bjsbas

    Recurrence of old problem with Time Cards stuck without a clock out time.

    In the past I was helped with this problem where a server did not clock out and a manager did override to the time card but did not clock out the server. Now the time card is stuck without a clock out time and I am not able to use the previous procedure used in the following thread...
  4. bjsbas

    employee stuck in Clock IN Status

    Thank you, Pmegan and Netvoid, Pmegan's recommendation corrected the problem. I'm not sure what threw things out of sink but I will monitor things closely. Thanks again
  5. bjsbas

    employee stuck in Clock IN Status

    Good Morning Netvoid, Attached is a pdf containing the out from the last query. There was a error so I added "eDef" after "From micros.emp_def eDef". If this is incorrect please advise. Pages 2 thru 7 of the pdf are screenshots of the output from the query. I did not know how to out the...
  6. bjsbas

    employee stuck in Clock IN Status

    Thanks Netvoid, The results of query is tm_clk_ status is equal to 'O'. What's next?
  7. bjsbas

    employee stuck in Clock IN Status

    Thanks for your reply. As I stated, the Manager procedure was used to adjust the time card in May and again last week. I also updated the employee by removing the termination date and the adjusting the time card and item remains on the Clock In Status.
  8. bjsbas

    employee stuck in Clock IN Status

    I'm new to Micros and need help resolving this issue: There is an employee entry who is no longer working in the restaurant stuck in the Employee Clock In Status. The employee was clocked out by the manger in May and still appears on report in August. I've run database validation and rebuilds...

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