Folks, we have a Mini with 13 analog trunks, all in an IVR. All are in an inbound hunt group. All have one pilot number. We need to break out 7 of those trunks for a temporary move in by another customer. This is not a permanent situation. It's only necessary for a couple of upcoming weeks. We...
folks, I have a UCx 50 and I hooked up a monitor to get the assigned ip address after I login. However when I type in what the customer documentation and/or monitor shows as the ip address, I can't log in on my pc.I tried Nmap and it shows the same address identified in the paperwork and on the...
Just a note to theislandtech and ucx guy. I resolved the problem by reprogramming everything except trunking.
Thanks guys! I really appreciate your pitching in.
No call forward.
Built a ring group; added all of the exts in 600 with 1st available
Enable call pick up in the ring group
In Edit Extensions, each one of the individual exts in the group had an "optional destination" ext of one of the four. ...
ie.: 257 to 251 to 244 to 229...
There are three paths thru the IVR; there are four exts capable of picking up any of the calls coming into those three paths.
They are in the same call and pick up groups. There is no ring group associated with any of this. For some reason there were entries in Follow Me which I disabled.
This...
Have no idea who, why or when Forward Me was set up. The Call Group 1 had it's hunt group set up.
Dunno. Disabled Follow Me for those four ext's. So far so good. Monitoring logs still.
Puzzle: when CP failed, it didn't show any errors. Strange.
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