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  1. Marc1954

    NEC GNAV Keeps Sending Agents to Work Mode

    I have a situation that won't go away. My users are complaining that right after they take a call from the ACD (GNAV), the work led lights on the phone and it shows them in the work mode on GNAV Client within a few seconds. They tell me that this is unusual behavior. Anyone have an idea why...
  2. Marc1954

    How to tell which trunks in our NEC 2000 IPS are going to our NEAX AD-40 Voicemail

    Hello group! I am totally new to NEC and boy is this different from my background with Nortel BCM-400 and Shortel VoIP gear. I had a Dialogic board go on our AD-40 setup and I would like to busy out the ports that were connected to the AD-40. I found the command in this forum but for the...

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