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  1. conxtel

    Yealink DECT IP Multi-Cell System on SV9100

    Has anybody ever integrated the Yealink multi-cell Dect system onto a 9100? I have used the NEC InDect before, but now that it is not available, wondering how well (if at all) the Yealink system would work. I understand the handsets would basically function as a single line phone, but customer...
  2. conxtel

    SV9100 IP-CCIS Hold Issue

    Customer has two SV9100s, connected via IP CCIS. SIte A is all digital phones, while site B is a mix of digital and IP Calls between sites work fine but issue arises when calls are placed on hold. If the call is between two digital phones, either user can place call on hold without issue. If...
  3. conxtel

    Two incoming SIP calls at once on SV9100

    Thanks everyone. Customer figured it out. Customer had Fortinet remote into the firewall and they made some changes the customer was unaware of. Customer went back and reconfigured the firewall and everything is working ok. FYI, we are in Canada and SIP provider is United Cloud. They are on...
  4. conxtel

    Two incoming SIP calls at once on SV9100

    I have a customer that is on Starlink internet and we are attempting to set up SIP trunks and move them off their PRI. Outbound calling is working ok but customer had to enable SIP ALG on their Fortinet firewall to get that working. Seems odd as every other time, we have always disabled SIP...
  5. conxtel

    sv9100, initializing

    Remove the 16 circuit card and seat the 8 circuit and see if those phones come up. Remove the 8 and seat the analog card. If all the cards work individually, it could also be a licensing issue. If it is a 9100S, it comes with 48 ports enabled so you should be ok, depending how many trunks...
  6. conxtel

    InDect Software

    Yah, it would have been nice if they kept the old websites (NTAC and LMS) active until the Forerunner ones were ready. I can understand them being offline for a day or two to make the transition, but they have been gone for several weeks now. No access to licenses or software, kind of a pain.
  7. conxtel

    InDect Software

    Anybody know what the latest software version is the the InDect service for the 9100? I have one that is running 1.3.1 and saw there was at least version 1.6.1 out. Now that the NTAC website is offline, I have no idea where one can download updates.
  8. conxtel

    Show source number on forwarded call

    If 14-01-24 is enabled, then it is not setup with your carrier. Works well when it works. Do it all the time for after hours on call. The on call person gets the original caller's number vs just the office number calling.
  9. conxtel

    United Cloud SIP trunks SV9100

    Anybody (probably only in Canada) use United Cloud SIP trunks on a SV9100? Cannot get them to register. United Cloud offers registration via static IP or username and password. I have tried both but cannot get them to work. I had incoming working, then changed a setting (cannot recall...
  10. conxtel

    SV9100 SMDR

    Is a license required for SMDR on the SV9100? If so, anybody know what the license code or part number is?
  11. conxtel

    NEC Shipping Times

    Definitely not the problem.
  12. conxtel

    NEC Shipping Times

    Really, that's interesting. We order through NEC Canada and it ships from Dallas. In three months, I have received five phones and one CP20 upgrade kit. I have 15-16 upgrades apparently "back ordered"
  13. conxtel

    NEC Shipping Times

    Has anybody been getting equipment from NEC in a timely manner lately or anybody even getting a response as to why equipment isn't shipping? We were told back in October that they moved their warehouse but things should be sorted in a week or two. Now they are saying the CP20 upgrade kits are...
  14. conxtel

    Upgrade Path for NEC IPK to SV8100, SV9100 ?

    Completely different cabinets, none of the cards/blades can be used between the IPK and the SV platforms. If you had an SV8100, some blades can be used in the SV9100 if you have the upgrade license. For the phones, NEC has a terminal compatible list to show which models work between the platforms.
  15. conxtel

    NEC DT800 Firmware

    Anybody have version 3.0.4.0 firmware for the ITK-12D phones? NTAC is showing 3.0.3.0 as the last one available, but when I look in PcPro, some of my phones are at 3.0.4.0. and some are 2.0.4.0 Haven't been able to find version 3.0.4.0 to download.
  16. conxtel

    SV9100 voicemail to email

    The above info was from using the VMUAID in the debug tool. It didn't say much, just "Error in send_mail. Mail NOT sent" Turns out i had fat fingered my DNS address, doh, lol. Thanks for suggesting JBmail. I'll check it out for future issues.
  17. conxtel

    SV9100 voicemail to email

    Trying to setup voicemail to email on a 9100 with InMail. I have done it before and it isnt overly complicated. I cannot get the system to deliver the email. I have run the debug tool and get the below error: EmailService: received request, request - 2, client id - 0x6232b74, transaction id...
  18. conxtel

    SV9100 NAT

    I have the remote WAN IP whitelisted as the only valid IP that can get through the firewall. Hopefully it is enough to keep the hackers away. Tough to stay one step ahead these days it seems.
  19. conxtel

    SV9100 NAT

    I haven't set up too many remote IP phones on a 9100 and was setting one up today and ran into an issue. Not sure if that is how it is supposed to work or not. I had already enabled 10-46-14 (NAT mode for DT900/800) but wanted to register my phone onsite first. I had the standard settings in...
  20. conxtel

    SV9100 SIP Server Not Found

    I have a new 9100 with all IP phones, and all have static IP addresses. When I connect the phones to my network (nothing else is on the switches) the phones come up without issue. When I connect the network into my gateway device, after a couple minutes, the phones all lose connection to the...

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