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Hi All I am currently running an 8.1 application server newly built, when logging into the voicemail pro client i incorrectly input the password and it has locked my Administrator account. In the newer versions of app server its fairly straight forward to reset the user account on the 7070...

OKKIE26 You are a legend Thank you it logged straight it

Hi Okkie26 The ext is logged in as it is the current receptionist. Thank you

This is what i get from the monitor trace: 09:55:51 1356024377mS HTTP: 192.168.2.41(54699) HTTPSession (Total = 2) 09:55:51 1356024380mS HTTP: 192.168.2.41(54699) HTTPSession: Operational 09:55:51 1356024381mS HTTP: Rx Src: 192.168.2.41(54699) GET /softconsole HTTP/1.1...

Yes i have tried that i have even tried putting it on the latest 9.1 version of softconsole. I am unable to log in. any ideas? Let me know

Has anyone seen this error before and know how to resolve it. The client has recently upgraded their virus protection causing the soft console not to work we have turned off the virus protection but it still fails to log in. Anyone have any ideas? Let me know

HI All I have a 500v1 on 8.1(43)~ all internal and external calls to exts that are missed do not illuminate the history button or even register the call. All handsets are of the 16XX range. any ideas as to what it could be? Let me know. Thank you

In case you cant see the error it states password encryption failed please reenter. Has anyone got any ideas on how to resolve this.

Hi All Been having an issue where voicemail pro is active but not running correctly. Run the vm debug and it suggests it's a tftp error so I reset the password on the security settings but as I try enter the password on the client I get the following error. Please see attached photo. It's a...

Thank you Janni, yes this is to resolve an issue of abnormal terminations, i would take them up to 9.1.7 which i know is a bit more stable however im preempting sending this to Avaya and them stating their usual response of upgrade to latest SP.

Yes.

Hi All I am looking to upgrade a phone system and app server from 9.1.3 to 9.1.8 and was wondering if any of you have heard or experienced any issues with this release? Let me know, Thank you

I have tried that but to no avail, is there anything else you could recommend? I may look into upgrading the VM

to add onto that last note it never allows you into the voicemail box

How is your set up on the trunk? What does the monitor trace state? Let me know. Thank you

Hi ALl i have a 500v2 on version 8.1 (65) with VMP as you record your name for system announcements and confirm with a # it just loops and prompts you with the same message. Any ideas?

Thanks for your help, will this delete any existing recordings?

I have the following error on Contact store: it is now 184 days since the last full database vacuum. ther recorder will perform a full vacuum the next time it is restarted. This may take some time . To postpone this to the follow reboot , clear the setting on the system settings. I...

I haven't done the workshop i was looking to self read and take the exam, could you point me in the right direction. Let me know. Thank you

Hi All I am looking to take the 3002 - Avaya IP Office™ Platform Configuration and Maintenance exam but I am struggling to find any course material for some self learning. Can anyone let me know if they have any links to go to as it would be much appreciated. Thank you