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  1. LJRMitel1

    Callers cannot hold or transfer intermittently

    Thanks for the reply!!! There is a dispatch center that has roughly 6 IP consoles deployed, but they are saying their communication is directly with patients, which tells me they are speaking direct with outside callers. Its possible they came in through the console station and then transferred...
  2. LJRMitel1

    Callers cannot hold or transfer intermittently

    Also, it is happening to a mix of superset 4025 digital and 5330e IP phones.
  3. LJRMitel1

    Callers cannot hold or transfer intermittently

    We just installed a 12 controller cluster consisting of MXEIIIs. There are four admin groups with three controllers each and 6 users from two controllers in the same admin group have reported that often times they are unable to place a call on hold or transfer. Nothing happens when they try...

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