We have SV8100 with a UM8000 voicemail system. We have a problem where our voicemail will just go offline. Incoming calls that should get an auto attendant message get a busy signal. Also if we try to call the voicemail system internally we get a busy signal. If we try to access through the...
We have an IPK II phone system with a EliteMail LX voicemail system. When 9 is pressed off of the Opening Box the caller is transferred to extension 109. It rings for about 6 rings then is suppose to go to extension's 109 voicemail. Instead what happens is the Opening Box's greeting plays...
Recently we have noticed a problem when a voicemail message is left in a mailbox that has voicemail to email set up and the email address is to their cell phone. The email address is their telephone number @ whatever their carrier needs to send a text to the cell phone. An example of this is...
I had the same problem after we switched to Comcast and what we did was set the System Operator Box options to go back to the Opening Box instead of an extension on the IPK II. It seems that the EliteMaiLX does not always understand Comcast's disconnect signal. Then in the Opening Box you can...
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