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I'd agree as I have upgraded an old V1 to R5.0 without needing a license." I thought the V2 started at R6." - They originally had a 500V1, power supply crapped out. I moved them to a V2 and SD card at that point. I'll give the R5X a try. I did find a copy of R1 on the VM Pro PC I originally...

For the life of me I am trying to remember at what point you need to purchase a license upgrade, 6.0 or 6.1? A old client I haven't heard from in years gave me their functioning IP500V2 R4.1 with VM Pro and I want to take it to the latest software available before messing with licenses. I...

I would try a reboot if it is on a PRI, hopefulling the providers Adtran to reset. Last week I had to call the provider to get it to reset, wound up having to pull the plug on the Adtran as it was locked up. The one way calls were happening from the provider side.

Do you have the extension in a paging hunt group with the other users?

ipotech808, so what was your solution to this? I have 2 new installs that are running this troubled release.

Hey pretty cool! NOT! A new IPO install, and somehow manager thinks its release R9.2 and not R9.1.10000.192 Has anybody else seen this? Lee

Thanks all, successful downgrade and back to business. :)

I have 29 IPO certs, sorry to both you Intigrant but its a forum to ask questions. I do understand your concern. I am an Avaya business Partner. Janni78, I received an ADI in a spreadsheet, typical. I know how to upgrade and downgrade, but have never had to downgrade a R10 box to R9 and the...

Ok, so that was the issue - they shipped me an R10 box with an R91 license. How do I get the box to R91? When I tried adding the license it wanted PLDS which I dont think we are set up for yet. I read if I use PLDS it will wipe earlier licenses. Can I do this with a backup SD card? "...

Nero Wave editor will also allow reformatting.

Stumping my head on this one. Has anybody had issues logging into the IP500V2, first time on either LAN1 or 2? I can ping it, the IP address pulls up in manager in the log in window, but it will not allow me to check the box. I have tried 2 different PC's. One with R91 service pack 9, and...

There is also a limit to the number of users in a hunt group.

yes and going forward disable all window updates. That was what was told to us when we 1st started installing these" I have never had so many unnecessary service calls as this customer. They are a sheriff's office with a 911 call center tied into it. To fix the issue in this thread, I had to...

VM Pro Preferred 9.1.6.0 build 2 Installed on: Windows Server 2012 R 2 Standard Dell Server PER530 Intel Xeon CPU E5-2670 V3 @ 2.30 Ghz 64 GB Ram Running IP500V2 running at 9.1.600.153 Nitrus Oxide button installed on location 23 of a 9508 to energize dilithium crystal on PRI (not really) This...

By the way, I went ahead and installed the latest 4.2.x VM Pro and it is running fine with the IP403 running 3.2. I got the condition editor back and it's doing what it is supposed to be doing.

I am having issues with an older system. The IP403 is running at 3.2.55 and the voicemail is the corresponding release. My ultimate goal was simply to put an out of service button on the main group. That fails to a HG with no members - which in turn has a VM pro module leave action with a goto...